Terms of Service
Last updated Jul 26, 2026These Terms of Service are a binding agreement between you and Zogo Distro, LLC, a Georgia limited liability company doing business as Vertio ("Vertio", "we", "us"). They govern your use of vertiostudio.com, the Vertio applications, and all related features and services (the "Platform"). By creating an account, uploading content, purchasing anything, or otherwise using the Platform, you agree to these terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Platform.
1. Who this covers
A User is anyone who accesses the Platform. A Viewer watches or browses content. A Creator uploads, publishes, or monetizes content. A Buyer purchases episodes, series, subscriptions, unlocks, coins, or tips. Content means video, audio, images, text, artwork, thumbnails, titles, descriptions, metadata, comments, and any other material submitted to or displayed on the Platform.
2. Eligibility and age
You must be at least 13 years old to hold a Vertio account and watch general-audience content. Users aged 13 to 17 may use the Platform only with the consent of a parent or legal guardian, who accepts these terms on their behalf. Content rated mature is restricted to Users aged 18 and over, and we may require age confirmation before it plays. You may not use the Platform if you are barred from doing so under applicable law or if we have previously terminated your account.
3. Your account
You are responsible for your credentials and for activity under your account. Keep your information accurate, keep your password confidential, and tell us immediately at inquiry@vertiostudio.com if you suspect unauthorized use. We may refuse, suspend, or reclaim a username, and may suspend or terminate accounts as described below.
4. Your licence to use the Platform
We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Platform for personal, non-commercial purposes — or, for Creators, to publish and monetize your own Content. You may not copy, download, scrape, record, or redistribute Content except through features we provide; circumvent paywalls, geo-restrictions, rate limits, or security measures; reverse engineer the Platform; use bots or automated access without written permission; resell or commercially exploit any part of the Platform or another User's Content; or use the Platform or any Content to train, fine-tune, or evaluate machine learning models without our express written consent.
5. Creators keep their rights
Creators own their Content. Nothing here transfers ownership to Vertio. To operate the Platform you grant us a worldwide, non-exclusive, royalty-free, sublicensable licence (to our hosting, CDN, and payment providers, and to Buyers as described below) to host, store, reproduce, encode, transcode, adapt for devices, publicly perform, publicly display, and distribute your Content on and through the Platform, and to create thumbnails, previews, clips, and excerpts. You also grant us a licence to use your name, handle, likeness, logo, and excerpts to promote the Platform and your Content. This licence is non-exclusive: you remain free to publish your work elsewhere unless you have signed a separate written agreement with us.
6. How long that licence lasts
The licence ends a commercially reasonable time after you delete Content or your account, except that we may retain backup or archival copies for a reasonable period, may continue to make Content available to Buyers who purchased it before deletion, and may retain copies as required by law or to resolve disputes.
7. What Creators promise
For every piece of Content you publish, you represent that you own it or hold all rights, licences, consents, and releases necessary — including for music, footage, fonts, voices, scripts, and third-party material; that you have written releases from every performer and identifiable person appearing in it; that every performer was at least 18 years old at the time of production and that you have retained age-verification records where the law requires them, including under 18 U.S.C. § 2257 where applicable; that it infringes no copyright, trademark, publicity, or privacy right; and that it complies with these terms, our content standards, and all applicable law. We may require identity verification, tax documentation, performer releases, and age-verification records before enabling monetization or at any time afterwards.
8. What a purchase gets you
Purchases — episode unlocks, series passes, subscriptions, coins, tips, and any other paid item — grant a limited, personal, non-transferable, non-commercial licence to stream and access the applicable Content on the Platform. You are not buying a copy, and no ownership transfers to you. Content may later become unavailable because a Creator removes it, a licence expires, or it breaches these terms. Where Content you purchased becomes unavailable within twelve months of purchase, we will restore access or issue a pro-rata credit.
9. Prices and payment
Prices are listed in US dollars and exclude taxes unless stated. You authorize us and our payment processor, Stripe, to charge your selected payment method for all amounts due, including taxes and fees. Payment processing is governed by the processor's own terms and privacy policy.
10. Coins
Coins are a limited licence to access digital features. They have no cash value, are not redeemable for money, and are non-transferable. Coins expire one year after purchase. Unused balances are forfeited if your account is terminated for cause.
11. Subscriptions
Subscriptions renew automatically at the then-current price each billing period until cancelled. You may cancel at any time in your account settings; cancellation takes effect at the end of the current period. Where auto-renewal disclosure laws apply, including California's Automatic Renewal Law, we will provide the required notices and cancellation method.
12. Refunds
You may request a refund within 14 days of purchase for any item you have not yet accessed. Once you unlock or begin streaming a purchased episode, series, or coin bundle, that item is non-refundable, except where the Content was materially not as described, where the law requires a refund, or at our discretion. Send requests to inquiry@vertiostudio.com. Consumers in the EU, UK, and other jurisdictions with statutory withdrawal rights keep those rights in full: for subscriptions you may withdraw within 14 days and receive a pro-rata refund, and we will not ask you to waive that right. Please contact us before disputing a charge with your bank — fraudulent chargebacks may result in suspension and loss of access to purchased Content.
13. Creator revenue and payouts
Vertio retains a percentage of net revenue from qualifying transactions attributable to your Content and pays you the balance. Net revenue means gross amounts actually received by Vertio, less payment-processing fees, refunds, chargebacks, app-store commissions, and applicable taxes. The specific revenue split, including any tier structure and launch promotion, will be published in the Creator Payout Schedule upon official beta launch, and that schedule forms part of these terms. Payouts are made through Stripe Connect on a monthly basis, subject to a minimum balance of $50 and a holding period of 30 days to cover refunds and chargebacks. You are responsible for accurate payout and tax information, and for any taxes owed on amounts you receive; we may withhold amounts and issue tax forms as required by law. We may withhold, delay, or offset payouts where we reasonably suspect fraud, artificial inflation of views, chargebacks, or infringement, for as long as reasonably necessary to investigate. We do not guarantee any level of views, revenue, discovery, or promotion.
14. Bringing your own AI provider keys
The Studio lets Creators connect their own third-party AI provider accounts using their own API keys. Vertio does not resell AI compute and does not mark up provider pricing. When you use your key, your requests go directly to that provider, whose terms, acceptable-use policies, and pricing govern that activity — you are solely responsible for charges on your provider account, and we have no liability for provider outages, price changes, filtering, or suspensions. You are responsible for the security of your keys and for revoking them if compromised; we store them encrypted and use them only to execute actions you initiate. You must review all AI-assisted output before publishing. Your promises in section 7 apply fully to AI-assisted Content. You may not generate Content depicting real people without their consent or minors in any sexualized context, and you must disclose AI-generated or materially AI-manipulated Content where we or the law require it.
15. Content standards
You may not upload, publish, transmit, purchase, or promote Content, or engage in conduct, that: sexually exploits or endangers minors or depicts a minor in a sexualized manner — zero tolerance, and we report to NCMEC and law enforcement; depicts non-consensual sexual activity or intimate imagery shared without consent; is sexually explicit, which is not permitted on the Platform; infringes intellectual property, publicity, or privacy rights; incites, threatens, or glorifies violence, terrorism, or self-harm; promotes hatred or harassment based on protected characteristics; is defamatory, fraudulent, or deceptive, including impersonation and deepfakes of real people; facilitates illegal goods, services, or activity; contains malware or attempts to interfere with the Platform; artificially inflates views, engagement, or revenue; or breaches any applicable law. Mature Content that is permitted — including strong language, violence, and adult themes — must be accurately rated and will be gated to Users aged 18 and over. We may remove Content, restrict visibility, apply age gates, demonetize, or suspend accounts for breaches, with or without notice.
16. Copyright and takedown
If you believe Content on the Platform infringes your copyright, send a notice to inquiry@vertiostudio.com containing the elements required by 17 U.S.C. § 512(c)(3): your signature, identification of the copyrighted work, identification of the allegedly infringing material and where it is, your contact information, a statement of good-faith belief that the use is unauthorized, and a statement under penalty of perjury that the information is accurate and you are authorized to act. If your Content was removed in error you may submit a counter-notice meeting 17 U.S.C. § 512(g)(3); we may restore the Content in 10 to 14 business days unless the claimant files a court action. We terminate repeat infringers in appropriate circumstances. Knowingly submitting a false notice may expose you to liability under 17 U.S.C. § 512(f).
17. Our intellectual property
The Platform — its software, design, interface, logos, the Vertio name and marks, and all content we own or license — belongs to us or our licensors. Except for the licence in section 4, we grant you no rights in it, and you may not use our marks without written permission. If you send us ideas, suggestions, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them without compensation or attribution.
18. Suspension and termination
You may stop using the Platform and delete your account at any time. We may suspend or terminate access, remove Content, or withhold monetization if we reasonably believe you have breached these terms or the law, if required by legal process, or if continuing would create risk or legal exposure. Where practical and lawful we will give notice and an opportunity to appeal at inquiry@vertiostudio.com. On termination your licence to use the Platform ends; the sections on licence duration, purchases, taxes, payout holds, our intellectual property, feedback, disclaimers, liability, indemnity, and dispute resolution survive.
19. Third-party services
The Platform integrates with and links to third-party services — payment processors, AI providers, app stores, and distribution platforms. We do not control them and are not responsible for them; your use of those services is governed by their own terms.
20. Disclaimers
The Platform and all Content are provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Platform will be uninterrupted, secure, or error-free, that Content will be accurate or lawful, or that defects will be corrected. Vertio is a hosting platform, not the author or publisher of Creator Content, and does not endorse it. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.
21. Limitation of liability
To the maximum extent permitted by law, neither Vertio nor its officers, employees, or agents is liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunity arising out of or relating to the Platform, even if advised of the possibility. Our total aggregate liability for all claims will not exceed the greater of the amount you paid to Vertio — or, for Creators, the payouts we owed you — in the twelve months before the event giving rise to the claim, or $100. These limits apply regardless of the theory of liability and do not apply to liability that cannot be excluded by law.
22. Indemnification
You agree to defend, indemnify, and hold harmless Vertio and its affiliates, officers, and employees from any claim, demand, loss, liability, damage, or expense, including reasonable legal fees, arising from your Content, your use of the Platform, your breach of these terms or applicable law, your violation of a third party's rights, or your use of third-party AI providers through the Studio.
23. Disputes
Before filing a claim, contact us at inquiry@vertiostudio.com and try to resolve the dispute informally for at least 60 days. If that fails, any dispute arising out of or relating to these terms or the Platform will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in the State of Georgia, before a single arbitrator. You and Vertio agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding, and you waive the right to a jury trial. Either party may still bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property. You may opt out of arbitration by emailing inquiry@vertiostudio.com within 30 days of first accepting these terms, stating your name, account email, and intent to opt out.
24. Governing law
These terms are governed by the laws of the State of Georgia, without regard to its conflict-of-law rules. Subject to the arbitration section, the exclusive venue for any action is the state and federal courts located in the State of Georgia. Nothing here deprives consumers of mandatory protections under the law of their country of residence.
25. Changes to these terms
We may update, amend, or replace these terms at any time. When we do, we post the revised version here and update the date above. If a change is material — fees, revenue share, license grants, dispute resolution, or your content rights — we will give notice by email to your account address or by in-app notification at least 30 days before it takes effect. Continued use on or after the effective date is acceptance. If you do not agree, close your account before that date. Changes never apply retroactively to a dispute that arose beforehand. The same applies to every policy referenced here, including the Creator Payout Schedule and the content guidelines.
26. General
These terms and the Privacy Policy are the entire agreement between you and Vertio regarding the Platform. If any provision is unenforceable, the rest remains in effect, and our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. Nothing here creates an employment, partnership, agency, or joint-venture relationship — Creators are independent parties. We may send notices to your account email; send legal notices to inquiry@vertiostudio.com. You represent that you are not located in, or a national of, an embargoed country and are not on any restricted-party list. If you access Vertio through the Apple App Store or Google Play, those stores' additional terms also apply, and Apple and Google are not responsible for the Platform or for support.
27. Contact
Zogo Distro, LLC d/b/a Vertio. For support, legal, privacy, and copyright matters: inquiry@vertiostudio.com.
Vertio is prelaunch. These terms describe how the platform is intended to operate at beta and are subject to change before and during the beta period. We will post any revision here and, where the change is material, notify account holders at least 30 days before it takes effect.
